Site down? Don’t panic. We’ll handle it.

Has your site suddenly stopped working? Whether it’s an infection or a cyberattack… you don’t need to know what went wrong. Just report the problem, and we’ll recover your site, secure it, and restore your peace of mind.

Get my free quote

Does this sound familiar?

Disasters always strike at the worst moment

Your site suddenly vanishes from the web, your hosting provider blocks your account, or Google flags a virus warning. Seconds are ticking away, customers are drifting off, and what you need is an immediate rescue—not a list of technical explanations.

  • Are you seeing a “Connection is not secure” warning? 
  • Has your website suddenly stopped working? 
  • Are customers reporting strange messages on your store? 
  • Or perhaps you’ve spotted suspicious files or scripts yourself? 
  • Has the number of orders taken a suspicious dip?

Viruses paralyse dozens of sites every day. Fortunately, you’ve come to the right place: we clear infections instantly, reinforce your security, and restore your site to full health – so you can sleep soundly again.

Restoring your peace of mind in 4 steps

From clearing infections to total control. Here’s how we work

  • Infection cleared – you’re back in business and ready to sell

  • Security reinforced – your website is now fully protected

  • Google re-verification – alerts and blocks vanish for good

  • Full repair report – you’ll know exactly what we did and why

From problem to solution

How will we fix your site?

All you need to do is get in touch and describe the issue. We’ll take care of the rest: we’ll thoroughly audit your site, identify and fix the fault instantly, and implement essential security measures. To finish, you’ll receive a detailed report of the work carried out. You’ll have your peace of mind back.

  • Report the issue

  • Rapid diagnosis

  • Fix and resolve

  • Report and explain

Over 1,000 sites recovered

Clear and transparent pricing

How much does it cost to clear an infection?

We have introduced fixed rates so you know exactly where you stand from the start. A full clean-up and security hardening for a single website (business site or blog) is 250 AUD net. For an e-commerce store, the price is 500 AUD net.

If there are other, healthy sites on your hosting account, we will audit and secure them for 125 AUD net each. This ensures that once the repairs are done, the problem won’t return from elsewhere on your server.

Certainty in a crisis

Decades of expert recovery

We take on every infection – even the most complex – and always find an effective solution. We act fast because we know that in business, every minute counts.

While others are still searching, one look at your site is often all we need to pinpoint the problem. WordPress holds no secrets for us. We anticipate risks before an infection can paralyse your site, keeping your losses to an absolute minimum.

Don’t just take our word for it

We’ve helped them. Now it’s your turn.

360WebRescue are certainly specialists in their profession.
They helped clean the website after an infection that caused it to be poorly displayed in google searches.
After searching for my site, the search engine showed my domain with a description in Japanese and the links redirected potential customers to the Japanese site with automotive articles.
What was most important to me was good contact with Mr. Krzysztof.
He cleaned the server from infection quickly and efficiently and gave me comprehensive answers to all my questions.
I can safely say that I recommend this company.

Collaboration with 360WebRescue saved my website after very inept attempts by various pseudo magicians. The gentlemen from 360WebRescuew diagnosed the problem for a few hours and put the entire set with over 5 years of history on its feet!

I heartily recommend to anyone who will ever experience a database breakdown or other website dysfunction.

Very good service and quickest removal of the infected page problem on the market! After 2 days, my site was back up, and I could work as usual.

  • Over 1,000 websites and online stores rescued.

  • 98.5% of infections cleared in under 24 hours.

  • 20 years on the front line of the fight against cyber threats.

  • Consistent 5-star reviews. Always.

We’ve got your back

Got questions? We’ve got answers

We know how stressful a website emergency can be and how many questions it brings up. Likewise, we have compiled the most common ones here to help you find what you need quickly, so you can decide and move forward without hesitation.

  • How fast will I hear back, and when do you actually start?

    We know that every minute counts. That is why we react to every report immediately. Once we have all the necessary data, the cleanup usually takes just one day. We will keep you posted every step of the way. In exceptional cases like bank holidays, our response time might be slightly longer, but it will never exceed 24 hours.

  • Can you fix any type of hacking attack?

    Yes. There is no infection we cannot handle. We specialise in bringing websites back to full health after any type of attack.

  • How much does the cleanup service cost?

    The cost of cleanup depends on your website type and hosting environment. For a single site, the service costs $250 net, while for an online store, it costs $500 net.

    Viruses often spread between sites on the same account. If your other sites are healthy, we’ll check and secure them for $125 net each. If they’re infected as well, our standard clean-up pricing applies. We make sure your entire hosting account is free of threats.

  • What payment methods do you accept?

    After the service is completed, we issue an invoice that includes all necessary bank transfer details.

  • Do you provide a guarantee for your work?

    Yes, and this is crucial to us. While no company can promise your site will never be targeted again, we offer a 30-day guarantee for your peace of mind. If the infection returns within 30 days of our repair, we will clear it again, completely free of charge. We want you to feel safe and not worry about a relapse. Notably, so far, not a single one of our clients has had to use this guarantee because the sites we repair are secured properly from the get-go.

  • What do I need to prepare for you to get started?

    To hit the ground running, we will ask for secure access to your site files via FTP, SFTP, or SSH once you accept the quote. Occasionally, we may also need access to your hosting control panel. We never store your data longer than necessary and only use it to perform the service. For your peace of mind, we always recommend changing your passwords once the job is done.

  • Can I fix it myself by restoring a backup?

    No. Restoring a backup is only a temporary fix because it does not close the security loophole that led to the infection. Without locating the source, the attack will return. Worse still, backups often contain hidden backdoors that make it easy for hackers to strike again. We eliminate the problem at the root. Even if you have a list of infected files, that’s just a symptom. We locate the actual vulnerability, a task that requires human expertise rather than just automated tools.

  • Can you check my site before an issue occurs?

    Absolutely. Prevention is the best medicine. We offer a comprehensive security audit that identifies potential vulnerabilities and helps fix them before they can be exploited. This allows you to sleep soundly knowing your site is future-proofed. Contact us to discuss the details.

  • Do you offer ongoing website care to avoid future infections?

    Definitely. After successfully clearing and securing your site, you can ensure continuous protection through our technical website care service. We monitor your site 24/7, manage updates, perform regular backups, and proactively eliminate threats. This is the best way to stop worrying about security for good and focus on growing your business.

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